Privacy Policy | Surveilr

Introduction

At Surveilr ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our compliance and surveillance platform services.

Information We Collect

Personal Information

Name, email address, and contact information
Company name and role/title
Account credentials and authentication data
Payment and billing information

Compliance Data

Policies and procedures you upload or create
Evidence and documentation files
Audit reports and compliance assessments
System configuration and security settings

Usage Information

Log data and analytics
Device and browser information
IP addresses and location data
Platform usage patterns and preferences

How We Use Your Information

Provide and maintain our compliance platform services
Generate compliance reports and automated evidence collection
Offer customer support and expert guidance
Process payments and manage subscriptions
Send important updates about your account and our services
Improve our platform and develop new features
Ensure security and prevent fraud

Data Security

We implement industry-standard security measures to protect your data, including:

End-to-end encryption for data in transit and at rest

Multi-factor authentication and access controls

Regular security audits and penetration testing

SOC 2 Type II certification and compliance

Employee background checks and security training

Data Sharing

We do not sell your personal data. We may share your information only in the following circumstances:

With your explicit consent
With trusted service providers who assist in delivering our services
When required by law or to protect our legal rights
In connection with a business transaction (merger, acquisition, etc.)

Your Rights

Depending on your location, you may have the following rights:

Access to your personal data

Correction of inaccurate data

Deletion of your data

Data portability

Restriction of processing

Objection to processing

Data Retention

We retain your personal data only as long as necessary to provide our services and comply with legal obligations. Compliance data may be retained for longer periods as required by audit and regulatory requirements.

International Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers, including Standard Contractual Clauses and adequacy decisions.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

Email: privacy@surveilr.com

Address: Washington, DC Metro Area

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.